Don't worry if your message isn't sent out straight away. The lists only check occasionally for new messages and it may take some time. There is no need to send your message again as doing so will only result in multiple copies being sent to everyone.
In particular we would ask that people don't send the following to IndigOz lists:
IndigOz lists are not moderated which means that
nobody checks messages before they are sent out to everyone. So, there
is nothing to stop people from disregarding these guidelines. However,
if people do cause complaints, it is possible to block their address
from
using a list. But we hope we never have to consider such action!
If you have any concerns with being on an IndigOz list, please alert us and we will remove you immediately.
It is possible to pass on a message without joining a list. Just send it to <postmaster@indigoz.com.au> and we will forward it for you, as long as it meets the guidelines above.
There are several reasons why we won't allow attachments on IndigOz lists. Most importantly, attachments are the way that many viruses are spread these days. Some very clever viruses are even able to copy addresses out of your e-mail program and transmit themselves without you knowing. Such a virus could send itself to everyone on a list and infect them all.
Attachments are usually much larger than e-mails and can take a long time to download, especially for people who use the Internet over a phone line. If the attachment is something they are not interested in, the waste of time (and money) can be very frustrating.
Attachments usually require that people have the
same software as you to open them. If they don't have it, they can't
read
the attachment and sending it would just be a waste of time.
Some e-mail programs transmit formatting
information
by sending a hidden attachment. Others may use an attachment to send a
signature or 'virtual card'. Some web browsers and Microsoft Outlook
are
known to use these methods.
If your email has any fancy formatting, colours,
backgrounds, etc it will almost certainly be rejected by the lists.
If you think your messages are being rejected for these reasons try turning off any signatures and virtual cards and make sure that your message is all in plain text. Don't use bold, italic, underline or headings, or change sizes or colours. Stick to 'normal' text.
If you take all of these steps and your message is still rejected, send it to <postmaster@indigoz.com.au> and we will forward it for you, and check it to see if we can solve the problem for you.
To reduce the risk of your message being rejected because the text is heavily formatted it is also a good idea to select it all and change it to plain text before copying it.
Alternatively, you can send a message to the list telling people about the document and asking them to contact you directly if they want you to send them a copy.
If you are using a different address to the one you normally receive mail at, try sending your message again from your normal address.
Sometimes large institutions change their e-mail handling arrangements and change everyone's address in the process. They often don't tell their users that this change has occurred and just set up arrangements to automatically handle the changed addresses.
If you think this might have happened you can check your address by sending yourself a message. When the message arrives check the addresses closely to see if the address the message came from is exactly the same as the one you sent it you. You could also ask your technical support staff if there have been any such changes recently.
If you think this might have happened to you, check the following section.
To add your new address, follow the steps to join a list in Joining and Leaving above.
If you would like any further information about IndigOz, or to make any comments or suggestions about it, just mail us!